Privacy Policy



The purpose of this notice to explain to you what personal information we collect and how we use it.

If you are asked to provide personal information when using this website, it will be used in the ways described in this notice.

We encourage you to read the notice carefully and contact us if you have any questions or concerns about our privacy practices.

Who we are?

This website ( is owned and operated by Diamond Games Cardiff Ltd, a company registered in the United Kingdom under Company Number 13119208 and having a trading address at JR Quarter, Moy Road Industrial Estate, Taffs Well, Cardiff, Wales CF15 7QR

Why we collect this information.

We collect personal information to help us understand what you are looking from our business which then allows us to deliver an improved product and services.

What information we collect

We may collect any of the following types of Information.

  • Name.
  • Address.
  • Email address.
  • Telephone number.
  • Details of personal or professional interests.
  • Credit/debit cards numbers.
  • IP address.
  • Web browser type and version.
  • Cookies.

How we use this information

We will use the information you provide to help improve the service we provide and specifically for.

Administration purposes and internal record keeping.

To provide personalised communication.

To process you ticket purchase.

To contact you regarding for market research

To identify your location to establish the number of visits from different countries and areas


Cookies are small text files which are transferred from our website, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our website, applications and services better for you.

Cookies may be used to collect analytics of Non-personal’ visitor activity outlines, manage user logins and personal preferences, provide relevant or timely information to you or offer focussed advertisements. 

You can use your web browser’s cookie settings to determine how our Website uses cookies.  If you do not want our Website to store or device re cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our Website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our Website will issue cookies when you visit it.

If you would like to find out more about privacy, cookies and Their use on the internet, you may find the following link useful. Https:// 

Retention of information

We follow strict security procedures in the storage, use and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation.  These include access control, firewall and virus checking procedures.

Some of the information you provide to us is necessary to carry out repeated tasks, such as verifying your identity when signing in to use an account or providing our events and services to you or you using an online checkout.  We will keep this information for as long as you remain a registered user of our Website.

Some information may be retained for longer periods such as financial information for HMRC purposes, usually a maximum of 7 years.